OTAVA (OTAVA Ann Arbor) Data Center

This facility, located in Avis Park south of Ann Arbor, Michigan, is a premier choice for businesses seeking high availability production and disaster recovery. Strategically positioned near the University of Michigan and major highways, the data center serves as a critical hub for the Midwest, including Metro Detroit and Indianapolis. By offering geographic separation from other regional sites, it provides robust data protection solutions, while its close proximity to a second Ann Arbor facility allows for ultra low latency availability and seamless data replication.

The data center features a high performance network infrastructure powered by dual Cisco equipment, providing redundant connections to every server. It utilizes multiple Internet Service Providers with diverse fiber feeds to ensure constant uptime. For data integrity and offsite protection, the facility includes a private Gigabit connection specifically for data replication to a secondary site located 53 miles away in Mid Michigan.

Maintaining the highest levels of trust and security, the facility is independently audited on an ongoing basis. It holds annual compliance reporting for SOX including SAS 70, SSAE 16 SOC 1 and SOC 2, HIPAA under the OCR HIPAA Audit Protocol, and PCI DSS. Additionally, the data center adheres to Safe Harbor standards, ensuring that all managed data meets strict regulatory and legal requirements for privacy and security.

The 10,500 square foot facility is designed for enterprise grade reliability, featuring 7,500 square feet of 12 inch raised flooring. The power system is built for resilience, utilizing natural gas and diesel generators that provide 850 KVA of emergency power, supported by Liebert UPS systems delivering 375 KVA of conditioned power. All critical equipment follows an N plus 1 redundancy model, ensuring that a single component failure will not disrupt operations.

To accommodate a wide variety of business needs, the data center offers flexible housing options. Clients can choose from full or partial cabinets, shared rackspace, and secure cages or private suites. For specialized requirements, the facility supports build to suit footprints and provides Remote Hands services, allowing off site administrators to leverage on site technical support for physical hardware tasks.

Optimized for thermal efficiency and hardware longevity, the center utilizes a hot and cold aisle configuration with 120 tons of cooling capacity. The architectural design includes a 10 foot finished ceiling to assist in heat mitigation. Operations are supported by high availability heating and cooling systems with full N plus 1 redundancy, maintaining a stable environment for sensitive server equipment around the clock.

Physical security is managed through multiple layers of protection, including two factor authentication for floor access and continuous digital video surveillance. To protect against fire hazards, the facility is equipped with a dual stage dry pipe fire suppression system featuring a double interlock pre action design and FM200 suppressant. These combined measures, along with biometric and card access controls, ensure that only authorized personnel can interact with the infrastructure.