Segra (Charlotte 1) Data Center

The Charlotte 1 Data Center is a premier Tier III colocation facility designed to meet the rigorous standards set forth by the Uptime Institute. Operational since 2011, the facility encompasses a total building size of 7,800 square feet, with 5,000 square feet of fully built-out whitespace currently available. Built with scalability in mind, the site offers expandable whitespace and a significant 50,000 square feet of total raised floor potential to accommodate the growing needs of modern enterprises.

Engineering for high availability is at the core of the facility’s design, boasting a projected uptime of 99.982%. To achieve this, the data center utilizes N+1 redundancy across all critical systems, including Uninterruptible Power Supply (UPS), cooling infrastructure, and standby power generators. With a fully built-out power capacity of 0.5 MW, the infrastructure ensures that client operations remain stable and uninterrupted, even during routine maintenance or unexpected component failures.

Security is managed through a multi layered approach to ensure the absolute protection of physical assets. The perimeter is secured with fencing and controlled access points, while the interior is monitored 24/7 by onsite security personnel and comprehensive CCTV surveillance. Access to the white space is strictly regulated through a combination of card access controls and biometric authentication, ensuring that only authorized individuals can enter sensitive areas.

As a carrier-neutral facility, Charlotte 1 provides clients with a Meet-Me-Room (MMR) that facilitates connection to multiple telecommunications providers. This flexibility allows businesses to architect their network for optimal performance and cost-efficiency. Segra offers a variety of housing options within the facility, ranging from shared rackspace and partial cabinets to full cabinets and custom cage footprints, allowing for highly tailored IT deployments.

To mitigate the risk of environmental hazards, the facility is equipped with an automatic dry-pipe pre-action fire suppression system. This specialized system prevents accidental water damage while providing rapid response in the event of a fire. Beyond hardware protection, the data center is staffed 24/7 by technical professionals who provide “Remote Hands” services, offering immediate on site assistance for troubleshooting, hardware resets, and routine maintenance tasks.

The Charlotte 1 Data Center is specifically engineered for industries that handle sensitive data, such as healthcare, finance, and retail. It maintains a rigorous compliance profile, including certifications for HIPAA, PCI DSS, SOC 1 & 2 Type II, and SSAE 16 Type 2. These audits verify that the facility adheres to the highest industry standards for data privacy, financial reporting controls, and secure information management.

Beyond basic colocation, the facility serves as a hub for comprehensive cloud and disaster recovery solutions. These services are designed to help businesses maintain seamless operations and data integrity during localized disruptions or regional emergencies. The facility also features professional amenities to support visiting technicians and staff, including a conference room, breakroom, and a dedicated loading bay for the secure and efficient transit of heavy IT equipment.