Lumen (Lumen Charlotte 3) Data Center

The facility offers several flexible colocation options to meet varying power and space requirements. Customers can choose a Standard Cabinet with a power limit of 3kW or a High Density Cabinet capable of supporting up to 5kW for more demanding hardware. For larger or custom requirements, a Custom Cage Cabinet is available, providing a broad power range from 3kW up to 15kW. To ensure continuous operation and support, Field Tech Services Support is readily available for all colocation customers.

A wide range of advanced network and cloud solutions are provided to facilitate modern IT infrastructure deployments. These include Edge Computing Solutions such as Edge Bare Metal, Private Cloud, and Network Storage, which enable low-latency applications closer to end-users. The facility also supports Hybrid Cloud and IT Solutions, allowing seamless integration between on-premises and cloud environments.

Core Infrastructure Services offered include Waves, Dark Fiber, and Private Line options for dedicated, high-speed connectivity. Furthermore, a dedicated Cloud Connect service is available for direct, secure connections to major providers like AWS, Azure, Google, and more.

The data center maintains stringent environmental and security measures to protect critical infrastructure. The environment is carefully controlled with monitored temperature and humidity levels to ensure optimal equipment performance. Security is maintained through a monitored building management system and constant CCTV surveillance.

For fire protection, the facility utilizes an advanced Double Interlock Dry-pipe Pre-Action fire suppression system, which is backed by a dual-zoned smoke and ion detection system for early warning.

The facility is designed for high power capacity and various configuration needs. The maximum power per rack supported is a robust 20 kW, catering to current and future high-density deployments. For physical space, the facility offers a variety of configurations including Full Cabinets, Partial Cabinets, Shared Rackspace, and large Cages.

All services are complemented by Remote Hands support, allowing for remote assistance with routine operations and maintenance tasks.